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Whitewater Bromley Community Health Centre

a part of Lanark Renfrew Health & Community Services

General Information

To Make or Cancel an Appointment

To make an appointment with any of our practitioners, call the Health Centre at 613-582-3685 and speak to our reception staff.

If you need to cancel your appointment, please call the Health Centre as soon as possible so that we can offer that appointment time to someone else. We try to offer all our clients early/quick access to appointments, and having people miss or skip appointments without providing us notice prevents someone else from getting in to see their practitioner.

Please remember to bring all of your prescriptions, medications and any vitamins or supplements you may be taking to each and every appointment. This will help your practitioner provide the best possible care to you.

After Hours Telephone Coverage

Telephones are answered every day from 8:00 am until closing.

After regular hours, please call Telehealth at 1-866-779-0000, if its is a medical emergency call 911 or present yourself to the nearest emergency Department.

All About the Urgent Care Clinic

When is the Urgent Care Clinic? The urgent care clinic is held every weekday morning from 10:30-11:30 - Monday to Friday - on a first-come, first-served basis (no appointment is required).

Who can use the Urgent Care Clinic? The urgent care clinic is open to anyone in the Whitewater Bromley Admaston Region—whether you are a client of the Health Centre or not. It is a free service for residents of the Whitewater Bromley Admaston Region.

What is it for? The urgent care clinic is for the recent or sudden onset of a sickness (such as a sore throat, cough, rash, or fever) or minor injury (ie minor scrapes, cuts, muscle strains, etc.)

What isn’t it for? Please do not use the urgent care clinic for the renewal of prescriptions or for the routine monitoring of your health condition or chronic illness (ie high blood pressure or diabetes). Please note that the assessment will focus only on the health concern that brought you to the Urgent Care Clinic.

How does it work? The receptionist will register you at the front desk on a first-come, first-served basis (exceptions will be made for very urgent concerns). People who are not clients of the Health Centre will be asked for basic personal identification, including your health card.

Who will I see? The Urgent Care Clinic is staffed by one of our Nurse Practitioners or Doctors. Nurse Practitioners have received an extended nursing license that enables them to diagnose, treat and prescribe certain medications if needed.

What will happen to the information from my visit? For clients of the Centre, the information is placed in your chart.