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More about our Community Health Centre Announcements and Centre events Find out more about our programs and the services we offer Frequently asked questions and answers How to contact us and our hours of operation
 
What is a Community Health Centre? Click HERE
What is a Satellite CHC? Click HERE
Who Funds the CHC? Click HERE
How many CHC‘s are there in Ontario? Click HERE
Can I become a patient at the CHC? Click HERE
Do I have to give up my own doctor to use the CHC? Click HERE
What if I have an urgent medical problem but I am not a registered client of the CHC? Click HERE
Can I come to the Whitewater Bromley CHC Satellite to get my blood work done? Click HERE
Can I get my annual flu shot at the CHC? Click HERE
What is a Nurse Practitioner? Click HERE
How is a CHC different from the Public Health Unit, and is it a duplication of the unit's services? Click HERE

 

What is a Community Health Centre?

Community Health Centres are non-profit, community-governed organizations that provide primary health care, health promotion and community development services using multi-disciplinary teams of health providers. These teams include physicians, nurse practitioners, nurses, health promoters, counselors, dietitians and others who are paid by salary rather than through a fee-for-service system.

At the Whitewater Bromley Community Health Centre Satellite (WBCHCS) our team is comprised of physicians, nurse practitioners, nurses, a social worker, a health promoter, direct of health services, administrative coordinator and administrative support staff.


What is a Satellite CHC?

A Satellite CHC is part of a larger experienced CHC, Northlanark County Community Health Center. The CHC governs and manages the satellite which was developed to provide either specialized services or to provide similar services as the main site, but closer to the clients who need care.  Most satellites are close to the main CHC; however some such as the Whitewater Bromley CHC Satellite are geographically further away. The satellite team is smaller and the satellite offers a smaller number of programs and services. Usually the satellite designation is permanent, however the Whitewater Bromley CHC Satellite hopes to one day be autonomous, meaning they will be governed by a local community board of directors.


Who funds the CHC?

The Ontario Ministry of Health and Long Term Care has been the funder, but effective April 1, 2007, CHC‘s will report directly to the Local Health Integration Networks (LHIN’s). Our LHIN is called the Champlain LHIN. The CHC’s receive a yearly budget, costs are known to the funder, as all staff are on salary and all the programs are funded with a designated budget. There is no cost to the local community.


How many CHC‘s are there in Ontario.

Currently there are 63 CHC’s and satellites in Ontario. In 2005 an expansion plan was announced by the government to fund approximately 30 more CHC and Satellites.


Can I become a patient at the CHC?
(You may notice that we often use the word client instead of patient -
CHC's use this more modern term).

We are currently accepting clients on a first come first serve basis, please request that we add you to the waiting list. You will be contacted as space becomes available. You need to live in the Whitewater Bromley region. If you already have a family physician or nurse practitioner elsewhere you need to transfer your care to us. You are not allowed to have multiple providers unless they are specialists.


Do I have to give up my own doctor to use the CHC?

The answer is Yes if you want to be a primary care client which means the CHC becomes your medical care provider. However, there are services at the CHC that are available to all members of the community. Examples of these services are: counseling with our social worker, urgent care walk-in clinic, some other services and community groups that are offered.


What if I have an urgent medical problem but I am not a registered client of the CHC?

You can come to the Urgent Care Walk-in Clinics which are available at the Beachburg site, please check the Contact Us page for current days and times. We will not turn anyone who lives in the catchment area away that needs urgent care. Examples of urgent care problems are recent injuries, sick children, sore throats, ear infections, fevers, sudden onset of vomiting, diarrhea or pain etc. Please note: Prescription renewals, forms needing to be filled and attention for problems that you have had for a long time are not urgent problems and should be followed up with your usual provider.


Can I come to the Whitewater Bromley CHC Satellite to get my blood work done?

Due to our limited resources this is a service that we can provide only to our own registered clients. We will make exceptions for those who have transportation problems and cannot get to the public laboratories in Renfrew and Pembroke.


Can I get my annual flu shot at the CHC?

For legal reasons our nurses can give flu shots to our own clients only. This is because the College of Physicians and Surgeons states that physicians cannot write Medical Directives for nurses to give any care (including flu shots) to clients with whom they do not have a medical relationship.  If you are not our client, you should get your flu shot from your regular physician or at the Public Health Flu Clinics whose nurses are covered by Medical Directives from the Medical Officer of Health.


What is a Nurse Practitioner?

A Nurse Practitioner is registered nurse (RN) who has completed additional courses and specialized training. Nurse practitioners can work with a physician to provide more complex care or without the supervision of a physician for many things that are more routine medical care such as maternal and child care, pre and post natal care, ongoing care of generally well people. They can diagnosis and treat many conditions and can write many prescriptions without consulting a physician. Our Nurse Practitioners have their own client practices, provide school outreach services and provide education and health promotion community services.


How is a CHC different from the Public Health Unit, and is it a duplication of the unit's services?

Public Health (in this area, the Renfrew County and District Health Unit) does not provide primary health services. The mandate of Public Health is legislated health protection and health promotion. CHC’s and Public Health work together to provide health promotion services in the local community.

 

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